Frequently Asked Questions
Find answers to common questions about our home essentials
Do you offer international shipping for furniture?
Yes, CASSON ships internationally. Shipping rates and delivery times vary depending on the destination and the size of the item.
What materials are used in your products?
We prioritize sustainability and quality, using ethically sourced hardwoods, organic textiles, and recycled metals across our collections.
Can I track my furniture delivery?
Once your order is dispatched, you will receive a tracking number via email to monitor your shipment's progress in real-time.
Are your products covered by a warranty?
All CASSON furniture items come with a 2-year limited warranty covering manufacturing defects and structural integrity.
Do you provide assembly services?
White Glove delivery includes professional assembly. For standard shipping, detailed instructions and tools are provided for easy self-assembly.
Can I cancel or modify my order?
Orders can be modified or cancelled within 24 hours of placement. After this window, the order enters our fulfillment process.